Privacy Policy

Performance X Medicine is committed to protecting the privacy and confidentiality of our clients' personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our mobile concierge physical therapy practice.

1. Information Collection:

• We collect personal information such as name, email address, date of birth, contact details, medical history, and insurance information when clients schedule appointments or during treatment sessions.

• Information may be collected through our website, email communications, phone calls, or in-person interactions.

2. Use of Information:

• Personal information is used to schedule appointments, provide treatment, communicate with clients, and process payments.

• Medical information is used by our licensed physical therapists to assess clients' health status, develop treatment plans, and monitor progress.

• We may also use information to improve our services, customize treatment plans, and send relevant updates or promotional materials with client consent.

3. Information Disclosure:

• We may disclose personal and medical information to authorized employees, contractors, and service providers involved in delivering physical therapy services.

• Information may also be disclosed to comply with legal obligations, respond to legal requests, or protect the rights, property, or safety of Performance X Medicine, our clients, or others.

4. Data Security:

• We implement appropriate technical, administrative, and physical safeguards to protect personal and medical information from unauthorized access, disclosure, alteration, or destruction.

• Access to information is restricted to authorized personnel only, and all staff are trained on privacy and security protocols.

5. Third-Party Links:

• Our website may contain links to third-party websites or services not operated by Performance X Medicine. We are not responsible for the privacy practices or content of such websites.

6. Consent:

• By engaging our services or using our website, clients consent to the collection, use, and disclosure of their information as described in this Privacy Policy.

7. Data Retention:

• We retain personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children's Privacy:

• Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

9. Changes to Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Us:

• If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at esmithson@performanceXmedicine.com.

By engaging our services or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last updated: 2/21/2024

Performance X Medicine Physical Therapy Professional Corporation 2020